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Hearing Australia App Compatibility

Check if your mobile device is compatible with your hearing aids 

Hearing Australia hearing aids enable you to stream audio directly from your mobile device and personalise your sound on the go. To check the compatibility of your mobile device, please scroll down.  

Compatible devices

Hearing Aid FamilyDirect Audio StreamingHearing AU AppBluetooth LE AudioAuracast
XH*^



XG*^



XF*^



XD*^



XB*



XA



XC


^

*These hearing aid families offer hands-free calls that are compatible with iPhone 11 or later, iPad Pro 12.9-inch (5th generation), iPad Pro 11-inch (3rd generation), iPad Air (4th generation), iPad mini (6th generation) or later, with software updates iOS 15.3 and iPadOS 15.3 or later.

^These hearing aids families offer hands-free calls that are compatible with Samsung Galaxy Z Fold 4, Samsung Galaxy S25 Ultra, Samsung Galaxy 25+ and Samsung Galaxy 25. 

Apple Devices

ManufacturerDevice ModelsOperating SystemDevice Audio StreamingHA App CompatibilityBluetooth Low Energy Audio
AppleiPhone 16 Pro Max*iOSYes, incl hands-free callsYesNo
AppleiPhone 16 Pro*iOSYes, incl hands-free callsYesNo
AppleiPhone 16 Plus*iOSYes, incl hands-free callsYesNo
AppleiPhone 16*iOSYes, incl hands-free callsYesNo
AppleiPhone 16e*iOSYes, incl hands-free callsYesNo
AppleiPhone 15 Pro Max*iOSYes, incl hands-free callsYesNo
AppleiPhone 15 Pro*iOSYes, incl hands-free callsYesNo
AppleiPhone 15 Plus*iOSYes, incl hands-free callsYesNo
AppleiPhone 15*iOSYes, incl hands-free callsYesNo
AppleiPhone 14 Pro Max*iOSYes, incl hands-free callsYesNo
AppleiPhone 14 Pro*iOSYes, incl hands-free callsYesNo
AppleiPhone 14 Plus*iOSYes, incl hands-free callsYesNo
AppleiPhone 14*iOSYes, incl hands-free callsYesNo
AppleiPhone 13 Pro Max*iOSYes, incl hands-free callsYesNo
AppleiPhone 13 Pro*iOSYes, incl hands-free callsYesNo
AppleiPhone 13*iOSYes, incl hands-free callsYesNo
AppleiPhone 13 mini*iOSYes, incl hands-free callsYesNo
AppleiPhone 12 Pro Max*iOSYes, incl hands-free callsYesNo
AppleiPhone 12 Pro*iOSYes, incl hands-free callsYesNo
AppleiPhone 12*iOSYes, incl hands-free callsYesNo
AppleiPhone 12 mini*iOSYes, incl hands-free callsYesNo
AppleiPhone 11 Pro Max*iOSYes, incl hands-free callsYesNo
AppleiPhone 11 Pro*iOSYes, incl hands-free callsYesNo
AppleiPhone 11*iOSYes, incl hands-free callsYesNo
AppleiPhone SE (3rd generation)*iOSYesYesNo
AppleiPhone SE (2nd generation)iOSYesYesNo
AppleiPhone XSiOSYesYesNo
AppleiPhone XS MaxiOSYesYesNo
AppleiPhone XRiOSYesYesNo
AppleiPad Air 11-inch (M3)*iPadOSYes, incl hands-free callsYesNo
AppleiPad (A16)*iPadOSYes, incl hands-free callsYesNo
AppleiPad Pro 12.9-inch (5th generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad Pro 12.9-inch (4th generation)iPadOSYesYesNo
AppleiPad Pro 12.9-inch (3rd generation) iPadOSYesYesNo
AppleiPad Pro 11-inch (3rd generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad Pro 11-inch (2nd generation)iPadOSYesYesNo
AppleiPad Air (4th generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad Air (3rd generation)iPadOSYesYesNo
AppleiPad mini (6th generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad mini (5th generation)iPadOSYesYesNo
AppleiPad (10th generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad (9th generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad (8th generation)*iPadOSYes, incl hands-free callsYesNo
AppleiPad (7th generation)iPadOSYes, incl hands-free callsYesNo
AppleMacBook Pro 2021 -->**macOSYesNoNo
AppleMacBook Air 2022 -->**macOSYesNoNo
AppleMac Studio 2022 -->**macOSYesNoNo
AppleMac Pro 2023 -->**macOSYesNoNo

To ensure the best experience, we encourage you to always update your mobile devices to the latest operating system version. Check with your smartphone manufacturer for OS version eligibility, 

We are testing mobile devices and operating systems updates on an ongoing basis. If you cannot find your device on the list, it may still be compatible.  

Get help to identify your Apple device on Apple’s website. 

*These models support hands-free calling. Hands-free calls are compatible with iPhone 11 or later, iPad Pro 12.9-inch (5th generation), iPad Pro 11-inch (3rd generation), iPad Air (4th generation), iPad mini (6th generation), iPad (10th generation) or later, with software updates iOS 15.3 and iPadOS 15.3 or later.

**Compatible with select Mac computers with the M1 chip, and all Mac computers with the M2 chip running macOS 15 or later. 


Android Devices

ManufacturerDevice ModelsOperating SystemDevice Audio StreamingHA App CompatibilityBluetooth Low Energy Audio
SamsungSamsung Galaxy S25**AndroidYes, incl hands-free callsYesYes
SamsungSamsung Galaxy S25+**AndroidYes, incl hands-free callsYesYes
SamsungSamsung Galaxy S25 Ultra**AndroidYes, incl hands-free callsYesYes
SamsungSamsung Galaxy S24**AndroidYesYesYes
SamsungSamsung Galaxy S24+**AndroidYesYesYes
SamsungSamsung Galaxy S24 Ultra**AndroidYesYesYes
SamsungSamsung Galaxy S23**AndroidYesYesYes
SamsungSamsung Galaxy S23+**AndroidYesYesYes
SamsungSamsung Galaxy S23 Ultra**AndroidYesYesYes
SamsungSamsung Galaxy S22 Ultra 5GAndroidYesYesNo
SamsungSamsung Galaxy S22+ 5GAndroidYesYesNo
SamsungSamsung Galaxy S22 5GAndroidYesYesNo
SamsungSamsung Galaxy S21AndroidYesYesNo
SamsungSamsung Galaxy S21+AndroidYesYesNo
SamsungSamsung Galaxy S21 UltraAndroidYesYesNo
SamsungSamsung Galaxy S20 FEAndroidYesYesNo
SamsungSamsung Galaxy S20+AndroidYesYesNo
SamsungSamsung Galaxy S20AndroidYesYesNo
SamsungSamsung Galaxy S20 Ultra 5GAndroidYesYesNo
SamsungSamsung Galaxy Tab S9 5G**AndroidYesYesNo
SamsungSamsung Galaxy Z Fold6**AndroidYesYesYes
SamsungSamsung Galaxy Z Fold4**AndroidYes, incl hands-free callsYesYes
SamsungSamsung Note20AndroidYesYesNo
SamsungSamsung Note20 UltraAndroidYesYesNo
SamsungSamsung Galaxy A56 5G**AndroidYesYesYes
SamsungSamsung Galaxy A55 5G**AndroidYesYesYes
SamsungSamsung Galaxy A54 5GAndroidYesYesYes
SamsungSamsung Galaxy A53 5GAndroidYesYesYes
SamsungSamsung Galaxy A52AndroidYesYesYes
GoogleGoogle Pixel 9**AndroidYesYesYes
GoogleGoogle Pixel 9 Pro**AndroidYesYesYes
GoogleGoogle Pixel 9 Pro XL**AndroidYesYesYes
GoogleGoogle Pixel 9 Pro Fold**AndroidYesYesYes
GoogleGoogle Pixel 8 Pro**AndroidYesYesYes
GoogleGoogle Pixel 8**AndroidYesYesYes
GoogleGoogle Pixel 8a**AndroidYesYesYes
GoogleGoogle Pixel 7 Pro**AndroidYesYesYes
GoogleGoogle Pixel 7**AndroidYesYesYes
GoogleGoogle Pixel 7aAndroidYesYesYes
GoogleGoogle Pixel 6 ProAndroidYesYesNo
GoogleGoogle Pixel 6aAndroidYesYesNo
GoogleGoogle Pixel 6AndroidYesYesNo
GoogleGoogle Pixel 5a 5GAndroidYesYesNo
OnePlusGoogle Pixel 5AndroidYesYesNo
OnePlusOnePlus 9 ProAndroidYesYesNo
OnePlusOnePlus 9AndroidYesYesNo
OnePlusOnePlus 9 RAndroidYesYesNo

Android streaming for hearing aids was introduced as part of Android 11. It is the responsibility of each mobile device manufacturer to implement this, so a device with a newer version of Android than 11 is not necessarily enabled for direct audio streaming.  

**These models support Bluetooth Low Energy (LE) Audio, which includes hands-free call functionality. LE Audio is compatible with GN devices and mobile devices that have Bluetooth 5.3 or later.


ALWAYS FOLLOW THE DIRECTIONS FOR USE.

© 2025 GN Hearing A/S. All rights reserved. Hearing Australia is a trademark of Hearing Australia. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google LLC. 

GN Hearing Australia Pty Ltd, Suite 1001, Level 1, 1 Julius Avenue, North Ryde, NSW 2113, Australia, Tel.: (free) 1800 658 955

Hearing Australia, Level 5, 16 University Avenue, Macquarie University NSW 2109, Australia, Tel.: +612 9412 6800, hearing.com.au

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Hearing Australia acknowledges the Aboriginal and Torres Strait Islander peoples, the Traditional Owners and Custodians of the land that we live and work on, and we pay our respects to Elders past, present and future.