News and Articles

As we close another remarkable year, it’s inspiring to reflect on the difference we’ve made in the lives of Australians with hearing loss. Today, over 3.6 million Australians live with some degree of hearing loss, and this figure is expected to more than double by 2060, reaching an estimated 7.8 million people¹. Our aim is to make quality hearing care accessible and impactful for our clients, and we’re proud to share the strides we’ve made toward that goal this year.

A year of trust and connection

• Most trusted for the fourth year: For the fourth consecutive year, we’ve earned the title of Reader’s Digest “Most Trusted” in hearing services—thanks to our clients’ support and our team’s dedication.

• Extending support to First Nations Communities: Our commitment to outreach saw 1,028 visits to First Nations communities this year, providing critical hearing assessments and care directly to those who need it most.
• National Acoustic Laboratories (NAL): Advancing research and changing lives: Our research arm, NAL, continues to push the boundaries of innovation in hearing health, with 44 active projects and notable contributions that include:

1. 62 conference presentations and public talks, sharing our latest findings and advancements.
2. 26 publications in leading journals, expanding knowledge and influencing best practices in hearing care.

As we look to the future, our resolve is stronger than ever. We’re grateful for each client, partner, and team member who has been part of this journey, and we look forward to another year of growth, impact, and transformative hearing health services across Australia.

1. Deloitte Access Economics (2017). The social and economic cost of hearing loss in Australia