Money back guarantee
At Hearing Australia, we trust in the quality of our products and want you to experience them first hand.
If you’re unsure about how hearing aids may benefit your life, we offer a 55 day money back guarantee. When you purchase hearing aids from us, and are not satisfied with them, you can return them within 55 days for a full refund.
Your satisfaction is our highest priority. Enjoy peace of mind and getting the most of your hearing aids knowing you are covered with our guarantee. Always follow the directions for use
Our Care Commitment
At times, hearing aids may need repairs and maintenance to continue to work well. Simply bring your hearing aid into your local Hearing Australia centre and our team will guide you through the repair process.
If you are eligible for the Australian Government Hearing Services Program, the optional maintenance program^ will provide you with major and minor repairs, replacement of moulds and domes and unlimited batteries.
Looking after your hearing aid
Keeping your hearing aid, and other hearing devices, in good working condition allows you to get the most out of it and prevents malfunctions. Here is some practical information and resources to help you use your hearing devices effectively.
^Under the optional maintenance program - which may have a fee depending on which hearing aid level you choose - you will receive unlimited batteries, major and minor repairs, replacement of moulds and domes.
